前辅文
Chapter 01 LAND & PEOPLE
? Geographical Snapshot
? Climate
? The People
? A Brief History
? Towns and Cities
? Government
? The Economy
? Status Among the Family of Nations
Chapter 02 VALUES & ATTITUDES
? Botswana’s Time Warp
? Recognition
? Respect
? Fairness and Jealousy
? Attitudes to Other Africans
? Pride and Prejudice
? Patience
? Conformity
? Avoidance of Confrontation
? Work Ethic
? Punctuality and Appointments
? The Importance of the Group
? Marriage, Sexuality, and Having Children
? Gender Equality
? Attitudes to Women
? Status Symbols
? Racial Attitudes
Chapter 03 CUSTOMS & TRADITIONS
? The Cycle of Traditional Life
? Rain Shrines
? The Cattle Post
? Goats
? Other Animals
? Religion
? Tswana Traditions
? Tribal Regiments
Chapter 04 MAKING FRIENDS
? Work and Social Life
? Greetings
? Expectations of Outsiders
? Clubs and Associations
? Invitations Home
? Gift Giving
? Manners
Chapter 05 PRIVATE & FAMILY LIFE
? Traditional Social Structure
? Rural Living Conditions
? Daily Life and Routine in a Rural Village
? Urban Living Conditions
? Family Occasions
? How Life Is Changing
Chapter 06 TIME OUT
? Leisure
? Entertainment
? Sports
? Shopping for Pleasure
? Currency and Money Changing
? Restaurants and Local Food
? Food and Drink
? Tourist Destinations
Chapter 07 TRAVEL, HEALTH, & SECURITY
? Air Botswana
? Roads and Road Traffi c
? Intercity Travel
? Local Transportation
? Where to Stay
? Health Matters
? Crime
Chapter 08 BUSINESS BRIEFING
? Business Culture
? The “Elders”
? Offi ce Etiquette
? Meetings
? Appearance and Business Dress
? Punctuality
? Business Entertaining
? Confrontation
? Supervision
? Women in Management
? Presentation and Listening Styles
? Negotiations
? Planning
? Contracts
? Teamwork and Management
? Taking the Initiative
? Decision Making
? Starting a Business in Botswana
Chapter 09 COMMUNICATING
? Language
? Body Language
? Libraries
? Media
? Services
? Conclusion
Appendices
? Places
? People
Exercises
