本书为中等职业学校英语口语初级教材，配有录音带。

本教材针对我国中职学生的实际英语水平和教学实际需要，以较为典型、普遍的服务业类职业场景为主线，提供了约500个简单实用的英语句子，围绕重点句型安排了场景对话和练习，以帮助中职学生学习、掌握与职业相关的语句，提高英语口语交际能力。

前辅文
Unit 1 Simple Everyday English
  1 Greetings and Goodbyes
  2 Making Introductions
  3 Giving and Receiving Thanks
  4 Giving and Receiving Apologies
  5 Dealing with Complaints
  6 Expressing Regrets
Unit 2 In a Hotel
  1 Making Reservations
  2 Meeting Hotel Guests at Airports
  3 Reception / Check-in
  4 The Porter / Bell Service
  5 Foreign Currency Exchange
  6 Doorman
  7 Reception / Check-out
Unit 3 In a Restaurant
  1 Reservations / Booking a Table
  2 Receiving Clients
  3 Waiting on / at Table
Unit 4 In a Shop
  1 Selling Clothing
  2 Selling Cosmetics
  3 In a Supermarket
Unit 5 Everyday Services
  1 The Apartment Building
  2 The Pharmacy (Drug Store)
  3 The Hospital
  4 The Hairdresser’s
  5 The Post Office
  6 The Bank
Unit 6 Transport and Travelling
  1 In the Taxi
  2 On the Bus
  3 At the Railway Station
  4 At the Airport
  5 On the Aeroplane
  6 Asking for and Giving Directions
Unit 7 Business
  1 The Receptionist
  2 The Secretary / Clerk
  3 Using Computers
Unit 8 Cultural Differences & Common Mistakes
  1 Cultural Differences
  2 Common Mistakes
Review Very Useful Words and Phrases
  1 100 Very Useful Words and Phrases
  2 Some Important Simple Sentences Using the 100 Very Useful Words and Phrases
附录1 译文
附录2 词语表